Your privacy is important to us. To better protect your privacy, we provide this information explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available throughout the website and at every point where personally identifiable information may be requested.

Any questions relating to Data Privacy within Cuffe and Lacey Associates or this Policy should be sent by email to

This privacy notice tells you what to expect when Cuffe and Lacey Associates collects personal information. It applies to information we collect about:

Visitors to our Website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. The information is held for 26 months for statistical reporting purposes only. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

People who contact us via social media

We manage social media interactions inhouse. The social media platforms that we use are Facebook, Instagram, Twitter, You-Tube, Google+ and LinkedIn. Please see each of the individual social media websites for the terms of their privacy policies in how they manage information you share via their platforms.

If you send us a private or direct message via social media the message will be stored in line with each platforms privacy policy.

If you send us personal information through private messaging to enquire with us about becoming a foster carer, please see enquiry details below for how we use and manage your personal data.

 Existing Clients

Cuffe and Lacey Associates occasionally store and process information in a SharePoint system that sits within Microsoft UK Data Centres, information is backed up by Microsoft. Cuffe and Lacey Associates use a third-party provider Objective Technologies to manage this site on our behalf.

We will also collect and process the following data from you:

If you have provided us with the personal data of another person, there is a clear requirement imposed by Cuffe and Lacey Associates for you to confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and the nature of the processing taking place. Records will be retained as evidence of this consent.

We use information held about you in the following ways:

Performance of a contract – We use information held about you to carry out our obligations arising from any contracts entered between you and us; and to notify you about changes to our services.

Legal Obligation – Cuffe and Lacey Associates are required to comply with the Fostering Service Regulations 2011, the Children’s Act 1989 and Fostering Services National Minimum Standards and this means obtaining, processing and storing personally identifiable and special categories of data in relation to the fostering services provided by Cuffe and Lacey Associates in recruiting and approving foster carers to provide care to looked after children.

Legitimate Interests – We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with Cuffe and Lacey Associates, or in relation to a previous contract with Cuffe and Lacey Associates whereby you are happy to continue to receive such information;

Consent (Direct Marketing) – We use information held about you to provide you with information on products and/or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes. Where consent has been provided to Cuffe and Lacey Associates, it is a recognised right of the Data Subject that this consent can also be withdrawn.  Should you wish to withdraw consent, please email

We will not share your data with third parties for other marketing purposes unless we have your express consent to do so.

Our commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted to this page on our website.

Your rights relating to Personal Data

Under the General Data Protection Regulations (GDPR) you have a number of ‘rights’ to ensure you are treated fairly by The Capstone Group.

Retention of your information

Cuffe and Lacey Associates operate a clear Retention policy and associated Retention Schedule to ensure personal data is kept only for so long as is necessary for the purpose for which such information is used.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, strategic partner(s) or strategic sponsor(s) our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006.

As part of our GDPR compliance obligations, we are duty bound to check when personal data may be shared with third parties to ensure that they apply the same or greater controls in terms of data protection. The use of non-disclosure agreements form part of our third-party data sharing controls.

Making a Complaint

If you are not happy with the way that Cuffe and Lacey Associates has handled collecting and using your personal information and you want to make a complaint you can contact us by writing to our Managing Director, Michelle Cuffe, at your local office or sending an email to

Alternatively, or if you are not happy with our response to your complaint, you can contact the Information Commissioners Office directly to report a concern on 0303 123 1113 or via their website which is